Supplementary Information (Tables) 2013-14

Departmental Sustainable Development Strategy

Green procurement targets

Green Procurement Reporting for Departments and Agencies bound by the Policy on Green Procurement (PGP) but not the Federal Sustainable Development Act (FSDA).

Strategies and Comments

  1. Approach:  Investigating and incorporating opportunities for green procurement continues to be an ongoing process at the CGC. The CGC's green procurement plan was approved and implemented in 2009. The plan is scheduled to be reviewed in 2014-15. The CGC's Chief Financial Officer is responsible for addressing all aspects of the Policy on Green Procurement.
  2. Management Processes and Controls: The CGC follows the procurement process established by Public Works and Government Services Canada (PWGSC). Internal strategies for green procurement related to printers and printer maintenance, asset management, and green procurement training have been adopted.
  3. Specific Targets: The CGC's green procurement targets are consistent with the overall objectives of value for money in procurement. The following targets have been established:
    1. Reduce the total number of printers by April, 2015 to increase the ratio of printers to FTEs from 1:1.5 to 1:5. The CGC has met this target and is now targeting a ratio of 1 printer to 8 FTEs.
    2. Replace obsolete printers with duplex printers – 100 percent of obsolete printers were replaced with duplex printers.
  4. Green Procurement Training: All existing CGC functional specialist staff and acquisition card holders have taken Canada School of Public Service (CSPS) Course C215 – Green Procurement. All new functional specialist staff complete CSPS Course C215 or are provided with in-house training/information sessions within three months of being hired.
  5. Performance Evaluation: The performance management agreement for the Manager, Procurement, Contracting, and Materiel Management has an objective included to ensure environmental considerations are taken into account in all procurement activities.
  6. Progress Status: All targets and commitments have been met.

Strategic Environmental Assessment

During 2013–14 reporting cycle, the CGC considered the environmental effects of initiatives subject to the Cabinet Directive on the Environmental Assessment of Policy, Plan and Program Proposals, as part of its decision–making processes. Through the strategic environmental assessment (SEA) process, CGC proposals were found to have no effects on the 2013–16 FSDS goals and targets.


Internal audits and evaluations

Internal Audits

The CGC’s Internal Audit activity temporarily suspended operation in July 2012 due to proposed legislative amendments and planned updates to CGC user fees that came into force on August 1, 2013. The Internal Audit activity was re-established in 2013-14. A risk-based audit plan was developed and recommended for approval by the CGC’s Departmental Audit Committee, to reflect the new CGC organizational design and risk profile. The table below describes audits and other engagements continuing from the previous risk-based audit plan.

Internal Audits (Fiscal Year 2013-14)
Name of Internal Audit Internal Audit Type Status Expected Completion Date
Audit of General Administration of the Grain Research Laboratory Assurance Complete June 2013
Audit of the Eastern Regional Office Assurance Complete June 2014
Follow-up to Management Action Plans from prior audits Review Engagement (Annual) Complete May 2014
Information Technology Security OCG Horizontal Audit Deferred to 2014-2015 Fourth Quarter 2014-15 (expected)
Industry Services – Invoicing Process Assurance Deleted Third Quarter
2014–15
Information Technology General Controls Other Projects (Policy on Internal Control) Completed May 2014
Insurance-based Security Model Consulting In progress Fourth Quarter 2014-15 (expected)
Billing Instructions Manual Consulting Complete August 2013
Strategic Planning Advisory Complete December 2013
Finance – Policy on Internal Control Advisory Ongoing N/A
Values & Ethics Advisory Ongoing N/A
Systems Development Project(s) Advisory/Assurance (varies by phase) In Progress Fourth Quarter 2014-15 (expected)
CFO Attestation Methodology Advisory Completed March 2014

Evaluations

Note:

Due to the recent significant transformation of the CGC, development of an Evaluation Plan was deferred. The Evaluation Plan for the upcoming three years will be in place for 2014-15.

Evaluations (Fiscal Year 2013-14)
Name of evaluation Program Status Completion date
N/A      

Response to Parliamentary Committees and External Audits

Response to parliamentary committees

No recommendations were received in 2013-14.

Response to the Auditor General (including to the Commission of the Environment and Sustainable Development)

No recommendations were received in 2013-14.

External audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages

No external audits were completed in 2013-14.


User Fees Reporting

User Fees and Regulatory Charges (User Fees Act)

User fee: Outward Inspection

Fee type: Regulatory (R)

Fee–setting authority: Schedule 1 – Canada Grain Regulations

Year last modified: 2013

Performance standards:

Effective August 1, 2013, the Canadian Grain Commission monitored performance data on these performance standards.

  1. Outward Official Inspection - ships
    1. When grain being loaded is other than grade ordered, the Canadian Grain Commission will inform the elevator staff by form IW-7.
    2. Applicable documents for final outward inspection will be issued within two business days after all of the following has been met:
      1. completion of loading;
      2. receipt of final documentation request from the shipper/exporter; and
      3. completion of all required analytical testing results.
    3. Grades are accurate (based on the official sample).
  2. Outward Official Inspection — railway cars, trucks or containers
    1. When grain being loaded is other than grade ordered, the Canadian Grain Commission will inform the elevator staff by form IW-7.
    2. Applicable documents for final outward inspection will be issued within two business days after all of the following has been met:
      1. completion of loading;
      2. receipt of final documentation request from the shipper/exporter; and
      3. completion of all required analytical testing results.
    3. Grades are accurate (based on the official sample).

Performance results:

  1. Outward Official Inspection - ships
    • Standard 1. The target was met 99.5% of the time during fiscal year 2013–14.
    • Standard 2. The target was met 99.3% of the time during fiscal year 2013–14.
    • Standard 3. The target was met 100% of the time during fiscal year 2013–14.
  2. Outward Official Inspection — railway cars, trucks or containers
    • Standard 1. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 2. The target was met 99.3% of the time during fiscal year 2013–14.
    • Standard 3. The target was met 100% of the time during fiscal year 2013–14.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
33,236 34,143 30,479 2014–15 37,903 43,395
2015–16 38,368 43,860
2016–17 39,065 44,557

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. The fees for these services form part of the CGC’s annual operating budget. As part of the new user fee schedule implemented on August 1, 2013‎, the CGC's user fees will be updated annually on April 1. These fee revisions reflect changes to the Canada Grain Act and the Canada Grain Regulations that were also implemented on August 1, 2013. The CGC's Proposal to Parliament for User Fees and Service Standards, pursuant to the User Fees Act, was tabled in Parliament on February 7, 2013.


User Fee: Inward Inspection

Fee Type: Regulatory (R)

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

The Canadian Grain Commission monitored performance against these performance standards from April 1, 2013 to July 31, 2013 at which time the service and fee was eliminated as a result of changes to the Canada Grain Act and Canada Grain Regulations.

  • Provide all services in a courteous, professional manner
  • Prepare and distribute documentation to interested parties within 24 hours of unload
  • Provide thorough elevator inspections with regard to automatic samplers, protein testers and moisture meters, dryers and other related mechanical equipment
  • Provide advice for companies regarding installation of new or modified sampling equipment, dryers and other mechanical equipment where applicable
  • Address special requests to meet customer needs

Performance Results:

  • From April 1, 2013 to July 31, 2013, CGC staff inspected 42,250 inward grain cars.
  • The grading of inward grain cars was 98.1% accurate.
  • Service standards were met 100% of the time.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
1,689 2,702 25,188 2014–15 0 0
2015–16 0 0
2016–17 0 0

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. This service and fee was eliminated as a result of changes to the Canada Grain Act and the Canada Grain Regulations that were implemented on August 1, 2013.


User Fee: Outward Weighing

Fee Type: Regulatory (R)

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 2013

Performance Standards:

Effective August 1, 2013, the Canadian Grain Commission monitored performance data on these performance standards.

  1. Outward Weighing - ships
    1. Applicable documents for final outward weighing will be issued within two business days after all of the following has been met:
      1. completion of loading;
      2. reporting of weights and documentation to the Canadian Grain Commission;
      3. receipt of final documentation request from the shipper/exporter; and
      4. completion of all required analytical testing results.
  2. Official Outward Weighing — railway cars, trucks or containers
    1. Applicable documents for final outward weighing will be issued within two business days after all of the following has been met:
      1. completion of loading;
      2. reporting of weights and documentation to the Canadian Grain Commission;
      3. receipt of final documentation request from the shipper/exporter; and
      4. completion of all required analytical testing results.

Performance Results:

  1. Outward Weighing - ships
    • Standard 1. The target was met 99.3% of the time during fiscal year 2013–14.
  2. Official Outward Weighing — railway cars, trucks or containers
    • Standard 1. The target was met 100% of the time during fiscal year 2013–14.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
4,356 6,444 9,419 2014–15 3,721 3,721
2015–16 3,721 3,721
2016–17 3,721 3,721

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. The fees for these services form part of the CGC's annual operating budget. As part of the new user fee schedule implemented on August 1, 2013‎, the CGC's user fees will be updated annually on April 1. These fee revisions reflect changes to the Canada Grain Act and the Canada Grain Regulations that were also implemented on August 1, 2013. The CGC's Proposal to Parliament for User Fees and Service Standards, pursuant to the User Fees Act, was tabled in Parliament on February 7, 2013.


User Fee: Inward Weighing

Fee Type: Regulatory (R)

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

The Canadian Grain Commission monitored performance against these performance standards from April 1, 2013 to July 31, 2013 at which time the service and fee was eliminated as a result of changes to the Canada Grain Act and Canada Grain Regulations.

  • Endeavour to provide receipt data within 24 hours of unload
  • Provide all services in a courteous, professional manner
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties through the certificates and other documents that we issue
  • Monitor the weights and grain flow routes while grain is being conveyed from the truck or railcar
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions in order to minimize correction costs
  • Provide our staff with the tools and knowledge to consistently apply the protocols for official weighing as our principal training objective
  • Address special requests to meet clients’ needs

Performance Results:

  • From April 1, 2013 to July 31, 2013, CGC staff officially weighed 36,706 inward grain cars.
  • Service Standards were met 100% of the time.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
383 499  6,095 2014–15 0 0
2015–16 0 0
2016–17 0 0

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. This service and fee was eliminated as a result of changes to the Canada Grain Act and the Canada Grain Regulations that were implemented on August 1, 2013.


User Fee: Licensing fees

Fee Type: Regulatory (R)

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 2013

Performance Standards:

Effective August 1, 2013, the Canadian Grain Commission monitored performance data on these performance standards.

  1. Full-term Licence
    1. Licensees will be sent licence renewal packages three months prior to the annual licence renewal date.
    2. After the renewal deadline and prior to the renewal date, a decision will be made with respect to the issuance of a licence.
    3. The licensee will be notified within one business day of the licence being issued.
    4. The licence will be sent to the licensee within five business days from the effective date of the licence.
    5. The Canadian Grain Commission’s Web site will be updated within three business days of the effective date of a change in the status of a licensee.
    6. Licensee inquiries will receive a response within one business day.
    7. Publication of grain elevator, grain handling and elevator tariff reports.
  2. Short-term License
    1. Licensees will be sent a short-term licence notification within five business days from the effective day of the licence.
    2. After the renewal deadline and prior to the renewal date, a decision will be made with respect to the issuance of a licence.
    3. The licensee will be notified within one business day of the licence being issued.
    4. The licence will be sent to the licensee within five business days from the effective date of the licence.
    5. The Canadian Grain Commission’s Web site will be updated within three business days of the effective date of a change in the status of a licensee.
    6. Licensee inquiries will receive a response within one business day

Performance Results:

  1. Full-term Licence
    • Standard 1. The target was met 92% of the time during fiscal year 2013–14.
    • Standard 2. The target was met 99% of the time during fiscal year 2013–14.
    • Standard 3. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 4. The target was met 98% of the time during fiscal year 2013–14.
    • Standard 5. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 6. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 7. The target was met 100% of the time during fiscal year 2013–14.
  2. Short-term License
    • Standard 1. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 2. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 3. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 4. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 5. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 6. The target was met 96.3% of the time during fiscal year 2013–14.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
 1,192 649 2,428 2014–15 1,680 1,680
2015–16 1,710 1,710
2016–17 1,734 1,734

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. The fees for these services form part of the CGC's annual operating budget. As part of the new user fee schedule implemented on August 1, 2013‎, the CGC's user fees will be updated annually on April 1. These fee revisions reflect changes to the Canada Grain Act and the Canada Grain Regulations that were also implemented on August 1, 2013. The CGC's Proposal to Parliament for User Fees and Service Standards, pursuant to the User Fees Act, was tabled in Parliament on February 7, 2013.


User Fee: Producer railway car application

Fee Type: Regulatory (R)

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 2013

Performance Standards:

Effective August 1, 2013, the Canadian Grain Commission monitored performance data on this performance standard.

  • Written acknowledgement of the receipt and processing of a complete producer railway car application will be sent by the end of the next business day.

Performance Results:

  • The target was met 96.9% of the time during fiscal year 2013–14.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
217 464  265 2014–15 315 315
2015–16 321 321
2016–17 333 333

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. The fees for these services form part of the CGC's annual operating budget. As part of the new user fee schedule implemented on August 1, 2013‎, the CGC's user fees will be updated annually on April 1. These fee revisions reflect changes to the Canada Grain Act and the Canada Grain Regulations that were also implemented on August 1, 2013. The CGC's Proposal to Parliament for User Fees and Service Standards, pursuant to the User Fees Act, was tabled in Parliament on February 7, 2013.


User Fee: Registration and Cancellation

Fee Type: Regulatory (R)

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

The Canadian Grain Commission monitored performance against these performance standards from April 1, 2013 to July 31, 2013 at which time the service and fee was eliminated as a result of changes to the Canada Grain Act and Canada Grain Regulations.

  • Reply to client phone calls or e-mails within 30 minutes of the time they are received or advise employees (via a message) when we will be able to resolve their questions
  • Provide 5 minute response between the hours of 7:30 and 4:30 CST and within 30 minutes at other times
  • Monitor the system on weekends to ensure continued operation

Performance Results:

  • Service Standards were met 100% of the time.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
1,245 2,106 337 2014–15 0 0
2015–16 0 0
2016–17 0 0

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. This service and fee was eliminated as a result of changes to the Canada Grain Act and the Canada Grain Regulations that were implemented on August 1, 2013.


User fees: Third-party authorization application/Reinspection of grain/Inspection of submitted samples

Fee type: Regulatory (R)

Fee–setting authority: Schedule 1 – Canada Grain Regulations

Year Introduced: Third-party authorization application – 2013/Reinspection of grain - 1912/Inspection of submitted samples – 1930

Year last modified: 2013

Performance Standards:

Effective August 1, 2013, the Canadian Grain Commission monitored performance data on these performance standards.

  1. Third-party authorization application
    • A decision will be made with respect to the authorization of a service provider within 10 business days of receiving a complete application form.
    • The applicant will be notified within one business day of authorization being given.
    • The Canadian Grain Commission's website is updated within three business days of the effective date of the change on the status of an authorized service provider.
  2. Reinspection of grain
    • Reinspection by the Chief Grain Inspector for Canada will be complete and results will be available within ten business days of the reinspection request.
  3. Inspection of submitted samples — unofficial sample
    1. An I-126 submitted sample certificate (S) or an I-7 submitted sample certificate will be issued within five business days of receiving the sample and completion of all required analytical testing results, subject to operational commitment.
    2. Grades are accurate (based on the submitted sample).
  4. Inspection of submitted sample — Certified Container Sampling Program
    1. An I-125 certified submitted sample certificate will be issued within five business days of receiving the sample and completion of all required analytical testing results, subject to operational commitment.
    2. Grades are accurate (based on the submitted sample).
  5. Inspection of submitted sample — Accredited Container Sampler Program
    1. An IW-3 official inspection certificate will be issued within five business days of receiving the sample and completion of all required analytical testing results, subject to operational commitment.
    2. Grades are accurate (based on the official sample).

Performance results:

  1. Third-party authorization application
    • Standard 1. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 2. The target was met 100% of the time during fiscal year 2013–14.
    • Standard 3. The target was met 100% of the time during fiscal year 2013–14.
  2. Reinspection of grain
    • The target was met 100% of the time during fiscal year 2013–14.
  3. Inspection of submitted samples — unofficial sample
    1. Standard 1. The target was met 99.1% of the time during fiscal year 2013–14.
    2. Standard 2. The target was met 99.8% of the time during fiscal year 2013–14.
  4. Inspection of submitted sample — Certified Container Sampling Program
    1. Standard 1. Service was not provided during the reporting period.
    2. Standard 2. The target was met 99.5% of the time during fiscal year 2013–14.
  5. Inspection of submitted sample — Accredited Container Sampler Program
    1. Standard 1. The target was met 100% of the time during fiscal year 2013–14.
    2. Standard 2. The target was met 100% of the time during fiscal year 2013–14.
Performance results
2013–14
($ 000)
Planning years
($ 000)
Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
0   147 1,654 2014–15 2,796 2,796
2015–16 2,841 2,841
2016–17 2,886 2,886

Other information:

The CGC offers a variety of services as part of its mandate under the Canada Grain Act. The fees for these services form part of the CGC's annual operating budget. As part of the new user fee schedule implemented on August 1, 2013‎, the CGC's user fees will be updated annually on April 1. These fee revisions reflect changes to the Canada Grain Act and the Canada Grain Regulations that were also implemented on August 1, 2013. The CGC's Proposal to Parliament for User Fees and Service Standards, pursuant to the User Fees Act, was tabled in Parliament on February 7, 2013.


User Fee Totals

  2013–14 ($ 000) Planning years ($ 000)
Forecast revenue1 Actual revenue2 Full cost3 Fiscal year Forecast revenue4 Estimated full cost5
Subtotal regulatory 42,318 47,154 75,865 2014–15 46,415 51,907
2015–16 46,961 52,453
2016–17 47,739 53,231
Subtotal other products and services 5,535 6,024 2,667 2014–15 7,646 7,646
2015–16 8,085 8,085
2016–17 8,307 8,307
Total 47,853 53,178 78,532 2014–15 54,061 59,553
2015–16 55,046 60,538
2016–17 56,046 61,538
Footnotes
Footnote 1

Forecast revenue for 2013-14 is based on the forecasted revenue reported in 2012-13 DPR.

Return to footnote 1 referrer

Footnote 2

Actual revenue for 2013-14 is based on the cash accounting, which is consistent with data reported in the 2013-14 Public Accounts.

Return to first footnote 2 referrer

Footnote 3

Full cost for 2013-14 is actual authority-based full costs to the CGC of providing the services, which is consistent with data reported in the 2013-14 Public Accounts.

Return to footnote 3 referrer

Footnote 4

With the implementation of Canada Grain Act changes, forecast revenues for future years are based on projected annual grain volumes of 23.3 million tonnes and revised user fee levels.

Return to footnote 4 referrer

Footnote 5

Full cost for 2013-14 is actual authority-based full costs to the CGC of providing the services, which is consistent with data reported in the 2013-14 Public Accounts.

Return to footnote 5 referrer

External Fees

Outward official inspection
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Outward Official Inspection - ships 1. When grain being loaded is other than grade ordered, the Canadian Grain Commission will inform the elevator staff by form IW-7. Standard 1. The target was met 99.5% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. Applicable documents for final outward inspection will be issued within two business days after all of the following have been met:
  • completion of loading;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Standard 2. The target was met 99.3% of the time.
3. Grades are accurate (based on the official sample). Standard 3. The target was met 100% of the time.
Outward Official Inspection - railcars/trucks/containers 1. When grain being loaded is other than grade ordered, the Canadian Grain Commission will inform the elevator staff by form IW-7. Standard 1. The target was met 100% of the time.
The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. Applicable documents for final outward inspection will be issued within two business days after all of the following has been met:
  • completion of loading;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Standard 2. The target was met 99.3% of the time.
3. Grades are accurate (based on the official sample). Standard 3. The target was met 100% of the time.
Outward Official Inspection - Supplementary Fee
External fee Service standard Performance results1 Stakeholder consultation 2013-14 or prior
Travel and accommodation (outward) Refer to the applicable service standards for outward inspection. Refer to performance results for outward inspection. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Time and one-half overtime (outward) Refer to the applicable service standards for outward inspection. Refer to performance results for outward inspection.
Double time overtime (outward) Refer to the applicable service standards for outward inspection. Refer to performance results for outward inspection.
Time and one-half overtime - cancellation (outward) Refer to the applicable service standards for outward inspection. Refer to performance results for outward inspection.
Double time overtime - cancellation (outward) Refer to the applicable service standards for outward inspection. Refer to performance results for outward inspection.
Standby (outward) Refer to the applicable service standards for outward inspection. Refer to performance results for outward inspection.
Reinspection of grain
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Reinspection of grain Reinspection by the Chief Grain Inspector for Canada will be complete and results will be available within ten business days of the reinspection request. The target was met 100% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Outward official weighing
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Monitoring of Outward official weighing - ships 1. Applicable documents for final outward weighing will be issued within two business days after all of the following has been met:
  • completion of loading;
  • reporting of weights and documentation to the Canadian Grain Commission;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Standard 1. The target was met 99.3% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Outward official weighing - railcars/trucks/containers 1. Applicable documents for final outward weighing will be issued within two business days after all of the following has been met:
  • completion of loading;
  • reporting of weights and documentation to the Canadian Grain Commission;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Standard 1. The target was met 100% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Third-party authorization — Inward inspection or weighing
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Third-party authorization application 1. A decision will be made with respect to the authorization of a service provider within 10 business days of receiving a complete application form. Standard 1. The target was met 100% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. The applicant will be notified within one business day of authorization being given. Standard 2. The target was met 100% of the time.
3. The Canadian Grain Commission's website is updated within three business days of the effective date of the change on the status of an authorized service provider. Standard 3. The target was met 100% of the time.
Licensing
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Full-term licence 1. Licensees will be sent licence renewal packages three months prior to the annual licence renewal date. Standard 1. The target was met 92% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. After the renewal deadline and prior to the renewal date, a decision will be made with respect to the issuance of a licence. Standard 2. The target was met 99% of the time.
3. The licensee will be notified within one business day of the licence being issued. Standard 3. The target was met 100% of the time.
4. The licence will be sent to the licensee within five business days from the effective date of the licence. Standard 4. The target was met 98% of the time.
5. The Canadian Grain Commission’s web site will be updated within three business days of the effective date of a change in the status of a licensee. Standard 5. The target was met 100% of the time.
6. Licensee inquiries will receive a response within one business day. Standard 6. The target was met 100% of the time.
7. Publication of grain elevator, grain handling and elevator tariff reports. Standard 7. The target was met 100% of the time.
Short-term licence 1. Licensees will be sent a short-term licence notification within five business days from the effective day of the licence. Standard 1. The target was met 100% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. After the renewal deadline and prior to the renewal date, a decision will be made with respect to the issuance of a licence. Standard 2. The target was met 100% of the time.
3. The licensee will be notified within one business day of the licence being issued. Standard 3. The target was met 100% of the time.
4. The licence will be sent to the licensee within five business days from the effective date of the licence. Standard 4. The target was met 100% of the time.
5. The Canadian Grain Commission’s web site will be updated within three business days of the effective date of a change in the status of a licensee. Standard 5. The target was met 100% of the time.
6. Licensee inquiries will receive a response within one business day. Standard 6. The target was met 96.3% of the time.
Producer railway cars
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Producer car application Written acknowledgement of the receipt and processing of a complete producer car application will be mailed by the end of the next business day. The target was met 96.9% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Inspection of submitted samples
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Grading of submitted sample - unofficial sample 1. An I-126 submitted sample certificate will be issued within five business days of receiving the sample and completion of all required analytical testing results, depending on operational commitment. Standard 1. The target was met 99.1% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. Grades are accurate (based on the submitted sample). Standard 2. The target was met 99.8% of the time.
Grading of submitted sample - Certified Container Sampling Program 1. An I-125 submitted sample certificate will be issued within five business days of receiving the sample and completion of all required analytical testing results, depending on operational commitment. Standard 1. Service was not provided during the reporting period The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. Grades are accurate (based on the submitted sample). Standard 2. The target was met 99.5% of the time.
Grading of Submitted Sample - Accredited Container Sampling Program 1. An I&W 3 official inspection certificate will be issued within five business days of receiving the sample and completion of all required analytical testing results, depending on operational commitment. Standard 1. The target was met 100% of the time. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
2. Grades are accurate (based on the official sample). Standard 2. The target was met 100% of the time.
Optional inspection and weighing services
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Additional analysis Documents detailing the results of all inspection support services will be forwarded within two business days after all of the following have been met:
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Optional weighing - railcars/trucks/containers Canadian Grain Commission staff weigh grain, as mandated by the Canada Grain Act and as per operational commitments.
Applicable documents for final outward weighing will be issued within two business days after all of the following has been met:
  • completion of loading;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Optional inspection - railcars/trucks/containers Canadian Grain Commission staff inspect grain, as mandated by the Canada Grain Act and as per operational commitments.
When grain being loaded is other than grade ordered, the Canadian Grain Commission will inform the elevator staff by form IW-7.
Applicable documents for final outward inspection will be issued within two business days after all of the following have been met:
  • completion of loading;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
  • Grades are accurate (based on the official sample).
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Special services Canadian Grain Commission staff provide special services as per operational commitments and the Canada Grain Act.
Applicable documents with inspection and/or weighing results will be issued within two business days after all of the following have been met:
  • completion of the special service;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Sampling services
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Provision of samples Samples will be provided on request, upon completion of the loading of the conveyance. Samples will be provided on request, upon completion of the loading of the conveyance. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Analytical testing
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Aflatoxin and Zearalenone testing - ELISA method Documents detailing the results of the aflatoxin or zearalenone test will be complete and forwarded within three business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Alveograph Documents detailing the results of the alveograph will be completed and forwarded within three business days after:
  • milling of sample (see milling service standard) and
  • sample stabilization (seven consecutive days).
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Amylograph Documents detailing the results of the amylograph will be completed and forwarded within three business days after:
  • milling of sample (see milling service standard).
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Berlese test Results are provided to the client within two business days of the sample being received at the regional laboratory. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Cadmium Test results from the Cadmium test will be completed and forwarded within two business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Calibration samples Sample sets are provided on request, for Grain Research Laboratory validated methods. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Chlorophyll index - International Organization for Standardization (ISO) method Documents detailing chlorophyll content will be reported within two business days of receiving the sample. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Falling number (Hagberg) Documents detailing the falling number result (Hagberg) will be completed and forwarded within five business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Farinograph Documents detailing the results of the farinograph will be completed and forwarded within three business days after:
  • milling of sample (see milling service standard) and
  • sample stabilization (seven consecutive days).
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Fatty acid composition - International Organization for Standardization (ISO) method Documents detailing the fatty acid profile will be reported within two business days of receiving the sample. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Free fatty acids, International Organization for Standard (ISO) 729 (cargo certifications) Documents detailing the free fatty acid profile will be reported within two business days of receiving the sample. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Germination energy Documents detailing the results of the germination energy level will be complete and forwarded within seven business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Milling, flour (Allis Chalmers) The sample will be milled, results will be documented and the flour will be forwarded for further testing within five business days of receiving the sample. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Moisture test Moisture test documentation is distributed to all interested parties within two business days from the date of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
NIR whole-seed analysis (cargo certification) Documents detailing the NIR (near-infrared) whole-seed analysis will be reported within two business days of receiving the sample. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Nitrogen/protein (combustion) Documents detailing the nitrogen/protein content will be provided within three business days of receiving the sample. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Ochratoxin testing Documents detailing results of the ochratoxin test will be completed and forwarded within seven business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Ochratoxin testing - HPLC method Documents detailing results of the ochratoxin test by HPLC will be completed and forwarded within seven business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Oil content - International Organization for Standardization (ISO) method Documents detailing the oil content will be reported within two business days of receiving the sample. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Seed analysis - Non designated crops Results will be provided within five business days of receiving the sample, dependent upon operational commitment. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Testweight (by Schopper Chondrometer) Documents detailing test weight analysis will be complete and forwarded within two business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Vomitoxin (DON) testing by ELISA technology Documents detailing results of the vomitoxin (DON) test by ELISA will be completed and forwarded within three business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Vomitoxin (DON) testing by gas chromatography (GC) Documents detailing results of the vomitoxin (DON) test by gas chromatography (GC) will be completed and forwarded within seven business days of the sample being received. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Wet gluten content Documents detailing wet gluten content will be completed and forwarded within three business days after:
  • milling of sample (see milling service standard).
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Documentation
External fee Service standard Performance results 1 Stakeholder consultation 2013-14 or prior
Administration services Documentation will be transmitted as requested. Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. >The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Courier fees Not applicable. Not applicable. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.
Documentation issued Applicable documents will be issued within two business days after:
  • completion of the analysis of the sample representing the conveyance;
  • receipt of final documentation request from the shipper/exporter; and
  • completion of all required analytical testing results.
Performance results for this fee are not available for fiscal year 2013-14. The CGC amended its fees and service standards effective August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in 2014-15 after a full year of the fees being in effect. The CGC amended its fees and service standards effective August 1, 2013. As part of this process, the CGC completed two phases of consultations and the Minister of AAF tabled user fees proposals into both houses of parliament as per the User Fees Act. The CGC pre-published the user fees proposal in the Canada Gazette, Part I for further stakeholder comment. The CGC will establish a review cycle that will repeat every five years. Concerns may also be addressed outside the review cycle as warranted.

Footnotes

Footnote 1

The CGC amended its fees and service standards effective August 1, 2013. The CGC monitored performance against service standards for all user fees and regulatory charges, as defined in the User Fees Act, starting August 1, 2013. Performance results for external fees not subject to the User Fees Act will be published in fiscal year 2014-15 after a full year of the fees being in effect.

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