Contacts for services and fees

General inquiries

Telephone: Toll free 1-800-853-6705 or (204) 983-2770
TTY: Toll free 1-866-317-4289
Fax: (204) 983-2751
Email: contact@grainscanada.gc.ca

Dispute resolution service

Telephone: Toll free 1-800-342-7971

The CGC Dispute Resolution Service (DRS) assists grain producers and the grain industry in recovering for grain lost during transport by railcar. Although the CGC does not provide binding arbitration for weight shortages, a CGC railcar investigation provides key information to support shippers' entitlement to adjustment for excessive grain shortages at unload or transport charges. An extensive historical railcar deficiency database is maintained to substantiate shippers' weight loss claims. This database provides information on railcar derailments, railcars missing at destination and co-mingling of contents at unload, and allows tracing of railcar location.

Grain inventory accounting system

Walter Rubert, Industry Services
Canadian Grain Commission
303 Main Street
Winnipeg MB  R3C 3G8 Canada
Telephone: 204-983-7167
Fax: 204-983-7550
Email: walter.rubert@grainscanada.gc.ca

Grain receival service

Eastern Region, Industry Services
715 Peel Street, Suite 271
Montréal QC H3C 4L7
Fax: (514) 283-7699
Telephone: (514) 283-3873

Western Region, Industry Services
300 - 333 Seymour Street
Vancouver BC  V6B 5A6
Fax: (604) 666-8703
Telephone: (604) 666-0973

Central Region, Industry Services
Canadian Grain Commission
2nd floor - 221 North Archibald Street
Thunder Bay ON  P7C 3Y3
Fax: (807) 626-1433
Telephone: (807) 626-1427

Inspection services

Service centres

Regional offices

Laboratory analytical services

Dave Hatcher
Grain Research Laboratory
Telephone: (204) 983-5362
Email: dave.hatcher@grainscanada.gc.ca

Eugene Gawalko
Grain Research Laboratory
Telephone: (204) 983-8995
Email: eugene.gawalko@grainscanada.gc.ca

Licensing

Manager, Licensing
Telephone: 204-983-3309
Fax: 204-983-4654

Producer cars

Producer Car Officer
Telephone: 204-983-3368
Fax: 204-984-4079
Inquiries: 1-800-853-6705

Registration and Cancellation

Regional offices

Statistics

Chief Statistician
Telephone: (204) 983-2739

Publications Supervisor
Telephone: (204) 983-1570

Weighing services

Service centres

Regional offices