Making a payment claim
When you have not been paid for grain that you have delivered to a licensed primary elevator, process elevator or grain dealer you are able to make a payment claim.
- Contact the Canadian Grain Commission by telephone or email immediately.
- Submit copies of grain receipts, elevator receipts or cash purchase tickets to the Canadian Grain Commission by fax or mail. These are the only documents recognized by the Canadian Grain Commission for claims against a company’s security.
Note: You may also submit copies of your purchase contract or scale ticket, although these documents are not recognized for claims purposes. If you do not have any of the recognized documents, contact the Canadian Grain Commission to discuss your options.
- The Canadian Grain Commission will send you a payment claim form.
- Complete the payment claim form. Include your current mailing address, telephone number and email address. Include copies of your supporting documents if you have not already submitted them to the Canadian Grain Commission.
- Send your completed form and any supporting documents by fax or mail to the Canadian Grain Commission.
The Canadian Grain Commission carefully reviews all submitted claims. Payments to eligible producers are based on the amount of security posted by the company compared to the total monetary amount of eligible claims received. The posted security may be less than the total of eligible claims. This means that even if your claim is eligible, you may not receive 100% compensation. The Canadian Grain Commission makes every effort to compensate producers for the full amount they are owed based on their eligible claims.
You are only covered by a licensed company’s security for 90 days from the date you delivered your grain or 30 days from the date you received a cash purchase ticket. The shorter of the two time periods applies. For example, this means that:
- If you submit your receipt and you receive a cash purchase ticket on the 15th day after you delivered your grain, you are covered for 30 days. You are not covered for the 76 days left in the 90-day period because 30 days is the shorter time period.
- If you submit your receipt and you receive a cash purchase ticket on the 75th day after you delivered your grain, you are covered for the 16 days left in the 90-day period. You are not covered for 30 days because the remaining 16 days are the shorter time period.