CGC QSP 1.1.0

(CIPRS, CIPRS + HACCP, CGC HACCP)

• Previous page
• Table of contents
•  

6.0 Appeal process

A company that is denied certification, or that has had its certification suspended or withdrawn may wish to launch an appeal. Appeals must be made in writing to the PVA within 20 working days of receiving the written notice of the denial, suspension or withdrawal of certification.

If an appeal is made in writing within the required 20 working day period, the PVA will advise the company of the appeal process. The Certification Committee will review the appeal and determine if the original audit report, recommendation, and certification decision was correct. If the decision is found lacking and the appeal appears valid, a special visit may be required to obtain additional facts. The Committee shall determine a resolution and effect the required changes to satisfy the appeal.

If the Certification Committee feels that the initial recommendation was correct, an Appeals Committee will be established and chaired by the Manager, PVA. The Appeals Committee will include the Director, Industry Services and at least one other member who has knowledge of the affected client and of the applicable IP and/or food safety program. Care will be taken to avoid any real or potential conflict of interest. Specifically, no member of the Appeals Committee will be a representative of a competing company.

The Manager, PVA will schedule a meeting and ensure that minutes document the committee's decision. The Appeals Committee shall review both the client's and PVA's arguments, either through documentation and/or interviews. Upon their review, a decision will be made based on a majority vote and the client will be notified of the Appeals Committee's decision in writing. All decisions of the Appeals Committee will be final. Meeting minutes and/or correspondence will serve as records and will be maintained in the client's file by the PVA.

Any costs associated with travel incurred by either the Certification or the Appeals Committee will be charged to the company if the decision to deny or withdraw certification is upheld. If the decision is not upheld, those costs will be paid by the Canadian Grain Commission.

• Previous page
• Table of contents
•