CGC QSP 2.1.0

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10.0 Appeal process

A company that is denied accreditation or that has had its accreditation suspended or withdrawn, may wish to launch an appeal. Appeals must be made in writing to the PVA within 20 working days of receiving the written notice of the denial, suspension, or withdrawal of accreditation.

If an appeal is made in writing within the required 20 working day period, the PVA will advise the ASP of this appeal process. The Accreditation Committee, made up of the Manager, PVA and the Accreditation Auditor, will review the appeal and determine if the original assessment report, recommendation, and accreditation decision was correct. If the decision is found lacking and the appeal appears valid, an on-site visit may be required to obtain additional facts. The committee shall determine a resolution and effect the required changes to satisfy the appeal.

If the Accreditation Committee feels that the initial recommendation was correct, an Appeals Committee will be established and chaired by the Manager, PVA. The Appeals Committee will include the Director, Industry Services and at least one other member that has knowledge of the affected organization and the Canadian Grain Commission accreditation program. Care will be taken to avoid any real or potential conflict of interest. Specifically, no member of the Appeals Committee will be a representative of a competing organization.

The Manager, PVA will schedule a meeting and ensure that minutes document the committee’s decision. The Appeals Committee shall review both the ASP’s and the PVA’s arguments, either through documentation and/or interviews. Upon their review, a decision will be made based on a majority vote and the ASP will be notified of the Appeals Committee’s decision in writing. All decisions of the Appeals Committee will be final. Meeting minutes and/or correspondence will serve as records and will be maintained in the ASP’s file at the PVA.

Any costs associated with travel incurred by either the Accreditation or the Appeals Committee will be charged to the service provider if the decision to deny or withdraw accreditation is upheld. If the decision is not upheld, those costs will be paid by the PVA.

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