Canadian Grain Commission contacts for information about producer cars

The Canadian Grain Commission handles only part of the producer car process. While the Canadian Grain Commission can provide you with assistance if you contact its offices, you may need to contact the Canadian Wheat Board, the rail companies or the Canadian Transportation Agency to get information about other parts of the process.

Producer cars

Canadian Grain Commission
601 - 303 Main Street
Winnipeg MB  R3C 3G8

Telephone: Producer Car Officer 1-800-853-6705 or (204) 983-3368
Telephone: Assistant Producer Car Officer 1-800-853-6705 or (204) 984-2079
Facsimile: (204) 984-4079
Email: prdcar@grainscanada.gc.ca

Other Canadian Grain Commission telephone numbers

Inquiry line: 1-800-853-6705
Grain weight dispute mechanism: 1-800-342-7971
Grain reinspection clerk: 1-800-853-6705 or (204) 983-2782

Canadian Wheat Board

Additional information from the Canadian Wheat Board can be obtained from:
Canadian Wheat Board Transportation and Country Operations: 1-800-275-4292

Rail companies

Canadian National Railway Company - Customer Service Centre
Grain operations: 1-877-208-5019
Web site: http://www.cn.ca/en/shipping-grain.htm

Canadian Pacific Limited - Customer Service Centre
Car releasing/manual bills of lading: (204) 947-8140
Grain operations: 1-800-704-4000
Facsimile 1-800-704-3000
Web site: http://www.cpr.ca/en/customer-centre/shipping-guides/grain/Pages/producer-cars.aspx

Disputes with the rail company

If you need more information about disputes with the rail company, you can contact the Canadian Grain Commission or the Canadian Transportation Agency.

The Secretary
Canadian Transportation Agency
19^th Floor, 15 Eddy Street
Hull QC  K1A 0N9
Telephone: 1-819-997-0344