Operations adjusted due to COVID-19
We are adjusting how some of our programs and services are delivered so we can continue to provide mandated services while ensuring the safety of our employees and the Canadian public.
Inspection and weighing of grain for export
We are temporarily adjusting how we provide official inspection, weighing and supporting services.
- Activities directly associated with official inspection and weighing of grain for export and submitted samples will continue.
- An inspection specialist will perform final sample verification and grading at a Canadian Grain Commission regional or on-site office once cargo loading is complete. Where feasible, we will test moisture and protein content and offer visual inspection for physical contamination in grain. Only sample collection will be performed as loading takes place, and only the final, reduced composite for the cargo will be inspected. Whole composites of incremental samples will be stored in case of quality disputes, client requests, or additional testing needs.
- Weighing Services will continue performing activities directly related to vessel loading and verifying essential weighing systems. The final certificate of weight will continue to be signed in person.
- We will arrange to have samples transported from the vessel loading site to a Canadian Grain Commission regional or on-site office using the most suitable method for each location (courier, inspection staff, etc.).
- We will continue to provide grading results, Certificates Final, and other documentation with no changes.
Requirements for licensed grain companies
If you operate a licensed grain company, your obligations under the Canada Grain Act and Canada Grain Regulations are still in effect. Submit your documentation to firstname.lastname@example.org. Notify the Canadian Grain Commission if you are experiencing a delay that may impact your ability to meet your reporting obligations.
Payment protection for producers
The Canadian Grain Commission will continue to:
- offer payment protection to farmers who deliver grain to Canadian Grain Commission-licensed facilities
- provide binding determination of grade and dockage when there is a grade or dockage dispute
- allocate available producer cars for grain farmers and producer groups that wish to ship their own grain
If you are having trouble getting paid promptly or getting the proper grade, dockage or weight for your grain deliveries, email email@example.com.
For questions about inspection and weighing services, email firstname.lastname@example.org.
For questions about payment protection for producers or your responsibilities as a licensed grain company, email email@example.com.
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